Best Western Alpen Resort - Zermatt

Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Alpen Resort - Zermatt

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Hiking

Table tennis

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Reflex massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Overview

The traditional Best Western Alpen Resort offers 55 non-smoking guest rooms as well as a tour desk, a designated smoking area and an elevator. Since 1980, it has been hosting guests in the heart of Zermatt.

Best Western Alpen Resort enjoys its location close to ski lifts. The property is located within a 10-minute walk to the center of Zermatt.

Set next to bars and restaurants, this hotel also offers a swimming pool, a cocktail lounge and a tennis court on site.

Zermatt railway train station is 10 minutes' walking distance from the hotel. It takes about 90 minutes to get to Malpensa airport by car.

Rooms

All rooms in Best Western Alpen Resort are fitted with a sofa, satellite TV, a writing desk, a patio and coffee/tea makers. Many guestrooms offer views of Matterhorn Mountain. The hotel rooms come with parquet floor and hardwood furniture.

Eat & Drink

A complimentary breakfast is served daily. A lovely on-site restaurant serves dishes of vegetarian cuisine. The small bar serves a selection of coffee and tea.

Services

Best Western Alpen Resort also offers cars for rent.

Relax

Guests will benefit from a sauna, a spa lounge and a hot tub as well as Turkish bath, reflex massage and hammam. On-site sport activities include snow skiing, lawn tennis and table tennis.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of rooms:   55.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Currency exchange
  • Luggage storage
  • Ski storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ski to door

Sports & Fitness

  • Skiing
  • Hiking
  • Outdoor tennis court
  • Fitness center
  • Table tennis

Services

  • Paid ski shuttle
  • City shuttle service
  • Room service
  • Bell staff/Porter
  • Self-service laundry
  • Ski pass vendor
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Bed and breakfast
  • In-room breakfast
  • A la carte restaurant
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting room
  • Business services
  • Fax/Photocopying

Children's facilities

  • Paid cribs/Baby cots (on request)
  • Paid babysitting/Child services
  • Children's play area
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Garden area
  • Reflex massage

Room view

  • Garden view
  • Mountain view
  • Landscape view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Separate sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Sofa bed
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Paid mini-bar

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Kitchenette
  • Refrigerator
  • Cookware/Kitchen utensils

Bedroom

  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • Data ports
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  11 am

Children and extra beds

  • One child may stay for free in an extra bed. 
  • One child may stay at the price of CHF 60 per person per night in an extra bed. 
  • Older children/adults may stay at the price of CHF 70 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 2. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Alpen Resort - Zermatt Zermatt location
Show big map »

Hotel Address:

Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920

Get directions
City Center
  • Zermatt
    600 m
Airports
Train Stations
  • Zermatt
    300 m
  • Zermatt GGB
    300 m
  • Bus stop
    11.2km
Restaurants
  • Corbeau d'Or (cuisine: Delicatessen)
    90 m
  • La Ginabelle
    220 m
Ski areas
  • Pollux
    270 m
  • Zermatt-Matterhorn Ski Resort
    2.9km
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  11 am
  • Number of rooms:
    55

Hotel Awards

SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Switzerland

Use Badge

Rooms and availability

Best Western Alpen Resort Standard Twin RoomBest Western Alpen Resort Standard Twin RoomBest Western Alpen Resort Standard Twin Room
Standard Twin Room
Bed type: 2 Single beds or Double Bed or 3 Single beds
Size: 30m2
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Economy Room, 2 Single Beds, Terrace - Internet Special

Room facilities
    Best Western Alpen Resort Triple RoomBest Western Alpen Resort Triple RoomBest Western Alpen Resort Triple Room
    Triple Room
    Bed type: Triple or 3 Single beds
    Size: 30m2
    Check Prices
    • Shower
    — Less information+ More information

    Standard Triple

    Room facilities
      Standard Quadruple Room
      Bed type: Quad
      Check Prices
      • Free Wi-Fi
      — Less information+ More information

      Standard Quad

      Room facilities
        Two-Room Apartment
        Bed type: 4 Single beds
        Check Prices
        — Less information+ More information
        Best Western Alpen Resort ApartmentBest Western Alpen Resort ApartmentBest Western Alpen Resort Apartment
        Apartment
        Bed type: Double Bed
        Check Prices
        — Less information+ More information
        Best Western Alpen Resort Family Twin RoomBest Western Alpen Resort Family Twin RoomBest Western Alpen Resort Family Twin Room
        Family Twin Room
        Bed type: 2 Single beds or 3 Single beds
        Size: 30m2
        Check Prices
        • Shower
        — Less information+ More information

        Family Room, 3 Single Beds, Balcony - Flexible Rate with Dinner/Breakfast

        Room facilities
          Best Western Alpen Resort Family Two-Bedroom First Floor Suite ApartmentBest Western Alpen Resort Family Two-Bedroom First Floor Suite ApartmentBest Western Alpen Resort Family Two-Bedroom First Floor Suite Apartment
          Family Two-Bedroom First Floor Suite Apartment
          Size: 50m2
          Check Prices
          • Private bathroom
          — Less information+ More information

          This suite features a terrace with views of the surrounding mountains and has a direct connection to the spa area of the hotel. Facilities also include a flat-screen TV with cable channels and a bathroom with free toiletries. Please note that this suite is located in the annex building, which is situated 60 metres from the main building.

          Room facilities
            Best Western Alpen Resort Family Triple RoomBest Western Alpen Resort Family Triple RoomBest Western Alpen Resort Family Triple Room
            Family Triple Room
            Bed type: Triple
            Size: 30m2
            Check Prices
            • Shower
            — Less information+ More information
            Room facilities
              Best Western Alpen Resort Family Duplex RoomBest Western Alpen Resort Family Duplex RoomBest Western Alpen Resort Family Duplex Room
              Family Duplex Room
              Size: 30m2
              Check Prices
              • Private bathroom
              — Less information+ More information

              This spacious room consists of 2 separate rooms or a duplex unit. It features a seating area, a balcony with Matterhorn views, a telephone, cable TV, a safety deposit box, a minibar and a bathroom with shower and bath tub.

              Room facilities
                Family Two Room Apartment
                Bed type: 4 Single beds
                Size: 30m2
                Check Prices
                — Less information+ More information
                Room facilities
                  Family Three Room Apartment
                  Bed type: 4 Single beds
                  Check Prices
                  — Less information+ More information

                  Double room

                  Room facilities
                    Best Western Alpen Resort Spacious Double RoomBest Western Alpen Resort Spacious Double RoomBest Western Alpen Resort Spacious Double Room
                    Spacious Double Room
                    Bed type: Double Bed
                    Size: 30m2
                    Check Prices
                    • Free Wi-Fi
                    • Private bathroom
                    — Less information+ More information

                    Spacious room with a seating area and a balcony offering views of the Matterhorn Mountain. Room amenities include a bathroom with shower and bath tub, a telephone, a radio, cable TV, a safety deposit box and a minibar. Free WiFi is provided as well.

                    Room facilities
                      Best Western Alpen Resort Spacious One-Bedroom Triple RoomBest Western Alpen Resort Spacious One-Bedroom Triple RoomBest Western Alpen Resort Spacious One-Bedroom Triple Room
                      Spacious One-Bedroom Triple Room
                      Bed type: Triple
                      Size: 30m2
                      Check Prices
                      • Private bathroom
                      — Less information+ More information

                      This spacious room consists of a living room and a bedroom and offers a balcony, a seating area, cable TV, a telephone, a safety deposit box, a minibar and a bathroom with shower and bath tub.

                      Room facilities
                        Best Western Alpen Resort Economy Double RoomBest Western Alpen Resort Economy Double RoomBest Western Alpen Resort Economy Double Room
                        Economy Double Room
                        Bed type: Double Bed or 2 Single beds
                        Size: 25m2
                        Check Prices
                        • Private bathroom
                        — Less information+ More information

                        This room features a seating area, a terrace or a balcony, cable TV, a telephone, a safety deposit box and a minibar. The bathroom is fitted with a shower and bath tub. Please note that extra beds are not available in this room type.

                        Room facilities

                          How to reach hotel

                          hotel Best Western Alpen Resort - Zermatt Zermatt location
                          Show big map »

                          Hotel Address:

                          Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920

                          Get directions
                          City Center
                          • Zermatt
                            600 m
                          Airports
                          Train Stations
                          • Zermatt
                            300 m
                          • Zermatt GGB
                            300 m
                          • Bus stop
                            11.2km
                          Restaurants
                          • Corbeau d'Or (cuisine: Delicatessen)
                            90 m
                          • La Ginabelle
                            220 m
                          Ski areas
                          • Pollux
                            270 m
                          • Zermatt-Matterhorn Ski Resort
                            2.9km
                          Hotel information
                          • Check-In:
                            from  2 pm
                          • Check-Out:
                            until  11 am
                          • Number of rooms:
                            55

                          Hotel Awards

                          SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

                          According to guest reviews, the hotel has been rated as
                          Best Luxury Hotels in Switzerland

                          Use Badge

                          Best Western Alpen Resort Location

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                          • Underground stations
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                          • Convention centers
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                          • Food and meals
                          • General

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                          Route Planner
                          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                          What's nearby

                          Popular areas

                          • City Center - 500 m

                          Places of interest

                          • Gemeindeverwaltung - 800 m

                          Convention centers

                          • Vernissage Centre Culturel - 500 m

                          Amusement

                          • FIZ Fun In Zermatt AG - 700 m

                          Local Attractions

                          • Zermatt Fun - 1.5km
                            CP 281, Zermatt
                          • Matterhorn Glacier Paradise - 6.5km
                            Zermatt 3920Switzerland
                          • Klein Matterhorn - 9.8km
                            Switzerland
                          • The Matterhorn - 5.4km
                            ZermattSwitzerland
                          • Breithorn - 9.4km
                            ZermattSwitzerland

                          Near the hotelNear the hotel

                          • Sunnegga Paradise - 280 m
                          • Stoked Swiss Ski and Snowboard School - 680 m
                            Bahnhofstrasse 72, Zermatt
                          • Pollux - 270 m
                            ZermattSwitzerland
                          • Matterhorn Museum - 790 m
                            Kirchplatz, Zermatt

                          Restaurants Nearby

                          • Corbeau d'Or - 90 m

                            Address: Untere Mattenstrasse 12
                            Phone: +41/279662660

                            73% likes this, based on 42 reviews
                            Cuisine: Delicatessen
                            Price Range: GBP 22 - GBP 55

                          • Berghof - 260 m

                            Address: 3920 Zermatt
                            Phone: 41-27-9675400

                            88% likes this, based on 23 reviews

                          • Berghotel Riffelalp - 270 m

                            Phone: 41-27/966 46 46

                            81% likes this, based on 33 reviews

                          • La Ginabelle - 220 m

                            Address: Vispastrasse 52
                            Phone: 41-4-0279674535

                            67% likes this, based on 37 reviews

                          • Restaurant vis-a-vis - 270 m

                            Address: Gornergrat 3100m
                            Phone: +41 27 966 64 00

                            66% likes this, based on 51 reviews
                            Cuisine: Swiss
                            Price Range: GBP 9 - GBP 34

                          Hotel information
                          • Check-In:
                            from  2 pm
                          • Check-Out:
                            until  11 am
                          • Number of rooms:
                            55

                          Hotel Awards

                          SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

                          According to guest reviews, the hotel has been rated as
                          Best Luxury Hotels in Switzerland

                          Use Badge

                          Hotels nearby
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                          Cities nearby
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                          • Saas-Fee hotels - 17km
                          • Grimentz hotels - 22km
                          • Tasch hotels - 6km
                          • Grachen hotels - 21km
                          • Visp hotels - 32km
                          • Sierre hotels - 34km
                          • Brig hotels - 37km
                          • Saas-Almagell hotels - 17km

                          Best Western Alpen Resort Reviews

                          Guest reviews are submitted by our customers after their stay at Best Western Alpen Resort

                          Average guest rating

                          8.0out of 10
                          Excellent
                          Based on 56 reviews

                          Rating by category:

                          Service
                          10.0
                          Value
                          9.0

                          Individual guest reviews

                          • Family with children
                            6.6

                            there web site says all rooms have a view of the Matterhorn. Our room was in an old wing with no view at all.You would think with 6 month advance booking i could get a better room.

                          • Older travelers
                            7.8

                            Second night we had a balcony on the fourth floor facing the Matterhorn which allowed us to take photos beginning at 5 A.M. when there were no clouds around the majestic mountain. Staff had accommodated by changing rooms for us. Breakfast was very good with a wide choice of items. Provided free parking at the bw in Tasch and shuttle from/to train in Zermatt. bw in Tasch directly across street from train station. Be sure to get a token to exit the lot when you leave your car--may take time to find a staffer to give you one if you leave it until your return from Zermatt.

                            First night on the first floor our balcony faced waste disposal bins. The elevator is very small--one person, one bag at a time please. Located at the eastern end of Zermatt, away from the centre and most restaruants, in an almost industrial section of the town--not the best area.

                          • Family with children
                            7.0

                            close to city center, friendly staff, enough breakfast

                          • Couple
                            6.2

                            The breakfast wasn't 4star at all! There was only little choice of bread, fruit salad out of a can and all was placed without love! Not what I expect of a 4 star Hotel!!!

                          • Group of friends
                            9.6

                            Friendly and efficient staff. Clean and comfortable setting. Modern and well appointed rooms. Liked the blend of rustic and modern. Really liked the modern room furniture but the rustic restaurant was also charming.

                          • Family with children
                            7.8

                            Nice hotel with spacious rooms. Our room had a upper level bunk section with 2 additional beds that the kids really liked. Overall a very nice hotel with exceptional breakfast.

                          • Couple
                            7.4

                            The pillows provided in the room were either oversized and unusable (likely for decoration), or undersized and nearly completely flat. The comfort of the beds however was quite satisfactory.

                          • Family with children
                            7.0

                            The rooms were large by European standards and the pool was fantastic!

                            Not the friendliest staff we've encountered in Zermatt but the hotel was still better than expected. I've stayed in Zermatt many times in at least 5 different hotels. This one suited our family with children in the summer just fine.

                          • Family with children
                            9.2

                            We enjoyed the pool and spa facilities at the end of our day. It was also really quiet and the room was very spacious, though it did not have a view.

                          How to reach hotel

                          hotel Best Western Alpen Resort - Zermatt Zermatt location
                          Show big map »

                          Hotel Address:

                          Spiess Strasse 52 Zermatt 3920, Zermatt, Switzerland, CH-3920

                          Get directions
                          City Center
                          • Zermatt
                            600 m
                          Airports
                          Train Stations
                          • Zermatt
                            300 m
                          • Zermatt GGB
                            300 m
                          • Bus stop
                            11.2km
                          Restaurants
                          • Corbeau d'Or (cuisine: Delicatessen)
                            90 m
                          • La Ginabelle
                            220 m
                          Ski areas
                          • Pollux
                            270 m
                          • Zermatt-Matterhorn Ski Resort
                            2.9km
                          Hotel information
                          • Check-In:
                            from  2 pm
                          • Check-Out:
                            until  11 am
                          • Number of rooms:
                            55

                          Hotel Awards

                          SwissHOTEL AWARDSHighly RecommendedZermattBest Western Alpen Resort

                          According to guest reviews, the hotel has been rated as
                          Best Luxury Hotels in Switzerland

                          Use Badge